Ticket Purchasing Help

How do I buy tickets?
Simply visit our Tickets page to make your ticket purchase. If you are a Supernatural Subscriber be sure to purchase your tickets using the email addres...
Thu, 22 May, 2014 at 5:43 PM
I am a SantanaFanClub.com Supernatural Subscriber, how do I receive priority seating in your Best Seats ticket presales?
If you are a SantanaFanClub.com Supernatural Subscriber, receiving priority seating in our presales is easy. Simply complete your ticket purchase in our...
Tue, 29 Jul, 2014 at 5:25 PM
I ordered tickets from the SantanaFanClub.com Store. How will I get my tickets?
Tickets will either be mailed or will be available for pick up at the venue. We will specify mailing or pick up instructions on the ticket page and in y...
Thu, 22 May, 2014 at 5:44 PM
What is “Pick Up”?
We refer to your tickets being available for pick up at the venue as “Pick Up” in the SantanaFanClub.com Store. Tickets are to be picked up at the venue...
Thu, 22 May, 2014 at 5:44 PM
Will I receive instructions on how to pick up my tickets?
Yes, instructions will be emailed within six-eight weeks of your ticket purchase to the address you have used to create your SantanaFanClub.com account....
Thu, 22 May, 2014 at 5:44 PM
When I purchased my tickets, the delivery method was listed as “Mail” but I’m now told that the tickets are only available for pick up at the venue. Why?
There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that th...
Thu, 22 May, 2014 at 5:44 PM
Do I pay for the delivery of my tickets?
SantanaFanClub.com covers all costs associated with delivering your tickets to you.
Thu, 22 May, 2014 at 5:45 PM
I didn’t receive my tickets. What do I do?
First, review your receipt to confirm that your tickets were intended to be mailed to you. If your tickets were supposed to be mailed and you have not recei...
Wed, 24 Sep, 2014 at 12:38 PM
Why can’t I select my seats?
Ticket orders on SantanaFanClub.com are assigned on a first-come, first-served basis. This means the best seats in the house are generally assigned to t...
Thu, 22 May, 2014 at 5:45 PM
How and when will I find out where my seats are?
The exact location of the seats will be emailed to you within 2-3 weeks of your ticket purchase. We secure blocks of the best possible tickets to sell to th...
Fri, 18 Jan, 2019 at 10:19 AM