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Can I meet Carlos Santana?
Is Carlos Santana coming to my town?
Can I mail something to Carlos Santana?
I have written a song for Carlos Santana, how do I send it to him?
Can I send Carlos Santana a gift or letter in the mail?
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General SantanaFanClub.com Store Questions
Do I need an SantanaFanClub.com membership account to order items through the Store?
How do I know that ordering through SantanaFanClub.com is safe?
How accurate are the product descriptions on SantanaFanClub.com?
Why do I see different prices for an item in the Store?
How do I know if an item is available?
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What is the difference between a Subscription and a Membership?
Why should I sign up for a Santana Fan Club membership?
How much is a membership?
How long does my Santana Fan Club membership last?
How can I change the email address in my account?
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I am having trouble accessing the subscriber area. What do I do?
How long does my subscription last?
How do I renew my subscription?
Can I get a refund on my subscription?
Placing Your Order
What payment methods can I use to order from the SantanaFanClub.com Store?
What currencies can I shop in at the SantanaFanClub.com Store?
How much will it cost to ship my order?
Are there any taxes applied to my order?
Will customs charges be applied to my order?
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I have already placed my order, but I want to make changes. Is that possible?
Why do I see multiple charges on my credit card?
I didn’t receive my order. What happened to it?
What is the SantanaFanClub.com returns policy?
Ticket Purchasing Help
How do I buy tickets?
I am a SantanaFanClub.com Supernatural Subscriber, how do I receive priority seating in your Best Seats ticket presales?
I ordered tickets from the SantanaFanClub.com Store. How will I get my tickets?
What is “Pick Up”?
Will I receive instructions on how to pick up my tickets?
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